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For all customer portal enquiries please contact us using the form.

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Contact us

Phone: +44 (0)1291 639 739
Email:   info.uk@aluk.com

AluK B2B: uk.aluk.com

AluK Home: www.alukhome.com

The AluK HQ reception in Cheptow

Chepstow

Newhouse Farm Ind Est
Chepstow
United Kingdom
NP16 6UD

AluK Design Studio London view from the road of the modern building

AluK Design Studio

5-11 Worship Street
London
EC2A 2BH
United Kingdom

www.alukdesignstudio.co.uk

AluK Directory

Customer Services

Name
Title
DDI Number
Works Mobile Number
Customer Services
01291 639745
Sarah Taylor
Customer Service Manager
01291 639670
07717 277352
Amanda Chard
Customer Service Administrator
01291 639684
Ceri Jenkins
Customer Service Administrator
01291 639669
Karen Harris
Customer Service Administrator
01291 639683
Katie Williams
Customer Service Administrator
01291 639748
Nicola Bourne
Customer Service Administrator
via 01291 639745
Rachel Forward
Customer Service Administrator
01291 639668

Directors

Name
Title
DDI Number
Works Mobile Number
Michael Williams
Managing Director
01291 639740
Graeme Bainbridge
Operations Director
01291 639730
07976 180336
Kim Tiley
Executive Assistant
01291 639741
Marc Thomas
Finance Director
01291 639760
07468 781925
Nick Cooper
Technical Director
07968 858139
Sioned Roberts
Marketing Director
01291 639674
07970 234859

Finance

Name
Title
DDI Number
Works Mobile Number
Finance
01291 639736
Adam Charman
Accounts Administrator
01291 639671
Faye Stocks
Accounts Administrator
01291 639765
Jade Davies
Accounts Administrator
01291 639750
Laura Holme
Credit Controller
01291 639685
Michelle Minchin
Financial Accountant
01291 639761
Sharon Greening
Customer Claims Processor
01291 639764

Marketing

Name
Title
DDI Number
Works Mobile Number
Sales & Marketing
01291 639686
Alex Gallop
Marketing Comms Manager
07717 448036
Lisa Stephens
Marketing Product Manager
01291 639677
07976 448835
Peter Willard
Marketing Product Manager
01291639759
Antoniya Stoycheva
Digital Marketing Executive
07976 288005
Luigi Bertino
Marketing Product Executive
via 01291 639686
Lydia Pevsner
Marketing Executive
via 01291 639686
Sam Wakeling
Marketing Executive
01291 639678

Sales

Name
Title
DDI Number
Works Mobile Number
Sales & Marketing
01291 639686
Greg Impey
Business Development Manager
07467 374756
Neil Smith
National Sales Manager
07760 164429
Stephen Watkins
Head of Projects
07970 234679
Gavin Snowdon
London Design Studio Manager
07976 180333

Health, Safety & Quality

Name
Title
DDI Number
Works Mobile Number
Lewis Scott
Head of Quality
07471 952512
Shane McDonald
Health, Safety and Environment Manager
07733 366231
Marius Macenas
Quality Engineer
07866 152669

Technical Support & Training

Name
Title
DDI Number
Works Mobile Number
Technical Support & Training
01291 639749
Dale Pegler
Head of Process and Certification
01291 639758
07800 971958
Darren Burford
Academy Training Manager
01291 639753
07971 745267
Dave Evans
Technical Services Manager
01291 639755
07468 476842
Ashley Whitehead
Technical Engineer
07976 448839
Jamie Thompson
Technical Engineer
07585 331303
Mark Lee
Technical Engineer
07976 180332
Nigel Davies
Product Support Technician
01291 639757

Logistics

Name
Title
DDI Number
Works Mobile Number
Noel Harris
Head of Warehouse and Logistics
07917 840308

AluK Directory

Customer Services

Name
Title
DDI Number
Works Mobile Number
Customer Services
01291 639745
Sarah Taylor
Customer Service Manager
01291 639670
07717 277352
Amanda Chard
Customer Service Administrator
01291 639684
Ceri Jenkins
Customer Service Administrator
01291 639669
Karen Harris
Customer Service Administrator
01291 639683
Katie Williams
Customer Service Administrator
01291 639748
Nicola Bourne
Customer Service Administrator
via 01291 639745
Rachel Forward
Customer Service Administrator
01291 639668

Directors

Name
Title
DDI Number
Works Mobile Number
Michael Williams
Managing Director
01291 639740
Graeme Bainbridge
Operations Director
01291 639730
07976 180336
Kim Tiley
Executive Assistant
01291 639741
Marc Thomas
Finance Director
01291 639760
07468 781925
Nick Cooper
Technical Director
07968 858139
Sioned Roberts
Marketing Director
01291 639674
07970 234859

Finance

Name
Title
DDI Number
Works Mobile Number
Finance
01291 639736
Adam Charman
Accounts Administrator
01291 639671
Faye Stocks
Accounts Administrator
01291 639765
Jade Davies
Accounts Administrator
01291 639750
Laura Holme
Credit Controller
01291 639685
Michelle Minchin
Financial Accountant
01291 639761
Sharon Greening
Customer Claims Processor
01291 639764

Marketing

Name
Title
DDI Number
Works Mobile Number
Sales & Marketing
01291 639686
Alex Gallop
Marketing Comms Manager
07717 448036
Lisa Stephens
Marketing Product Manager
01291 639677
07976 448835
Peter Willard
Marketing Product Manager
01291639759
Antoniya Stoycheva
Digital Marketing Executive
07976 288005
Luigi Bertino
Marketing Product Executive
via 01291 639686
Lydia Pevsner
Marketing Executive
via 01291 639686
Sam Wakeling
Marketing Executive
01291 639678

Sales

Name
Title
DDI Number
Works Mobile Number
Sales & Marketing
01291 639686
Greg Impey
Business Development Manager
07467 374756
Neil Smith
National Sales Manager
07760 164429
Stephen Watkins
Head of Projects
07970 234679
Gavin Snowdon
London Design Studio Manager
07976 180333

Health, Safety & Quality

Name
Title
DDI Number
Works Mobile Number
Lewis Scott
Head of Quality
07471 952512
Shane McDonald
Health, Safety and Environment Manager
07733 366231
Marius Macenas
Quality Engineer
07866 152669

Technical Support & Training

Name
Title
DDI Number
Works Mobile Number
Technical Support & Training
01291 639749
Dale Pegler
Head of Process and Certification
01291 639758
07800 971958
Darren Burford
Academy Training Manager
01291 639753
07971 745267
Dave Evans
Technical Services Manager
01291 639755
07468 476842
Ashley Whitehead
Technical Engineer
07976 448839
Jamie Thompson
Technical Engineer
07585 331303
Mark Lee
Technical Engineer
07976 180332
Nigel Davies
Product Support Technician
01291 639757

Logistics

Name
Title
DDI Number
Works Mobile Number
Noel Harris
Head of Warehouse and Logistics
07917 840308

FAQ

What is the AluK Portal?

The AluK Portal is a space where architects and fabricator customers can access to all the information of our aluminium systems. The AluK Portal was built from the need to provide complete information of our systems instantly. We believe the AluK Portal will be extremely useful for customers and architects, as they will be able to access a wide range of documents and will save them time.

The AluK Portal holds brochures, datasheets, wallcharts, images, videos, CAD drawings, technical details and information of all our systems.

I’m not an architect, can I register?

If you are specifying, estimating, or researching information for a project and planning on including AluK systems to the project, you’ll be able to register.

I’m not a customer, can I register?

Unfortunately, the AluK Portal for Fabricators contains sensitive information that only AluK fabricator customers can access. If you wish to fabricate AluK systems, find more information on our website or contact us.

I am a homeowner, how can access to images?

If you are a homeowner wishing to get more information about our systems, we have a dedicated webpage for homeowners, AluK Home. Here you will be able to find all the information needed to complete the project of your dreams.

How to register?

To register and access the AluK Portal, click here and select the type of user best describes you. You will need to complete and submit the form with your details.

For security reasons, all registrations are manually approved, this can take up to 48h. Once approved you will get a confirmation email and have full access to the AluK Portal.

How is my data managed?

Once you register to the AluK Portal, you are accepting our Terms and Conditions. To summarise, your data is used:

  • To confirm you are an AluK Customer
  • To confirm you are an architect or work in an architectural project
  • To contact you for email marketing purposes, you can always unsubscribe here.

How can I delete my account?

To delete your AluK Portal account, first login and then select edit profile on the Menu. You will be able to delete your account clicking by selecting membership and cancelling.

If you have issues deleting your account, please contact us.

I forgot my password.

If you do not remember your password, go to the Login area, and click on “Reset my password”, then follow the instructions on the screen.

I need further help.

For any further help, we are available on the phone us Monday to Friday 8.00am to 5.00pm or contact us.

Terms and Conditions

To read our Terms and Conditions please visit Image & Content Agreement terms and conditions.

Project Consultants

National Sales Manager

Neil Smith

07760 164429

neil.smith@aluk.com

Project Manager – Major Projects

Jon Sheaf

07814 181823

jon.sheaf@aluk.com

Map of UK highlighting regions.

London Postcodes

Map of London highlighting regions.
Inside the AluK design studio, London

The AluK Design Studio

The AluK Design Studio is a space for collaboration, networking, education and interaction, bringing AluK’s range of curtain walling, window and door systems to the heart of London and the international architectural community.

5-11 Worship Street
London
EC2A 2BH
United Kingdom

DISCOVER MORE

FAQ

How is my data managed?

Once you register to the AluK Portal, you are accepting our Terms and Conditions. To summarise, your data is used:

  • To confirm you are an AluK Customer
  • To confirm you are an architect or work in an architectural project
  • To contact you for email marketing purposes, you can always unsubscribe here.

How can I delete my account?

To delete your AluK Portal account, first login and then select edit profile on the Menu. You will be able to delete your account clicking by selecting membership and cancelling.

If you have issues deleting your account, please contact us.

I forgot my password.

If you do not remember your password, go to the Login area, and click on “Reset my password”, then follow the instructions on the screen.  

I need further help.

For any further help, we are available on the phone Monday to Friday 8.00am to 5.00pm or contact us.

Terms and Conditions

To read our Terms and Conditions please visit Image & Content Agreement terms and conditions.

Terms and Conditions

To read our Terms and Conditions please visit Image & Content Agreement terms and conditions.